Shipping Policy

Last updated: October 31, 2026

Order Processing

Orders are normally prepared and dispatched within 2–4 business days after payment confirmation.

Transit Time

Estimated shipping time after dispatch is 6–9 business days.

The estimated total time from order confirmation to delivery is therefore 8–13 business days. Business days exclude Saturdays, Sundays, and applicable public holidays.

These are estimates, not guaranteed delivery dates.

Destinations and Charges

Available shipping destinations and applicable shipping charges are displayed at checkout before payment. If your address is not supported, checkout may not be available.

Tracking

Where tracking is available, we will send the details after dispatch. Tracking updates may not appear immediately.

Delays

Carrier disruptions, severe weather, customs processing, and other circumstances may affect delivery.

If we cannot dispatch your order within the stated processing period, we will notify you, provide an updated estimate where available, and offer any cancellation or refund options required by applicable law. Where required, we will obtain your consent to a shipping delay or cancel and refund the unshipped order.

If your order exceeds the estimated delivery window, contact supportlittlemerry@gmail.com so we can investigate.

Delivery Information

Please check your delivery address before placing an order. Contact us immediately if a correction is needed. Changes cannot be guaranteed once processing begins and may be impossible after dispatch.

If an incorrect customer-provided address results in a returned parcel, we will contact you about available options. Any additional charge for an agreed reshipment will be disclosed in advance. Mandatory consumer rights remain unaffected.

Missing or Damaged Deliveries

If tracking shows delivery but you have not received the order, check with household members and the carrier, then contact us. A delivery scan alone does not automatically close your claim.

For orders lost in transit, damaged on arrival, or incorrectly supplied, we will investigate and provide an appropriate replacement, refund, or other remedy required by law.

Cancellations After Dispatch

Once dispatched, orders cannot be voluntarily canceled or recalled through LittleMerry. This does not affect rights concerning defects, incorrect goods, non-delivery, or other statutory remedies.

Contact: supportlittlemerry@gmail.com